The Evolving Needs of a Distributed Workforce
Addressing the need for distributed workforces to have a wide range of functionality and connect anywhere at a predictable cost, have largely been addressed by the public UC providers. Adopting these platforms creates challenges for customers across many sectors.
On premise deployments integrate existing cabling infrastructure, highly developed software and hardware integrations for advanced switchboard capabilities, local survivability, security controls and paging capabilities that are essential to effective and compliant business operations. These remain incompatible with public cloud due to technical limitations of the IP telephony.
Cloud UC technology that has crept into the organisation and not been integrated with the end-to-end communications platform and has created complexity, cost and security risks increasing the reliance on IT operations.
While “carpeted industries” like office spaces are more likely to transition to public cloud with less friction, more “industrialised” or “campus based” organisations will suffer increased complexity and challenges given reliance on hardware designed and built for traditional UC.
What is the Private Cloud UC Solution
Private Cloud UCaaS – Secure, Private, and UK Sovereign
Benefit from a private cloud UCaaS solution that ensures both security and data sovereignty within the UK.
Maintel SIP
Carrier Grade SIP with integration to private and public UCaaS and Contact Centre platforms.
Maintel Applications Platform
Integrate legacy applications into hosted UC.
Maintel Orchestration Platform
Single pane of glass to manage and operate your Maintel services.
Maintel Secure Connect
Connect Maintel UC to existing network infrastructure securely and cost effectively.
What are the Private Plus Capabilities?
Fully integrated UC capabilities
Including voice, video, messaging, and collaboration.
Cloud Deployment
Including voice, video, messaging, and collaboration.
SIP Trunking with High Resilience
SIP-based communications across multiple carriers.
High Availability
99.999%
Remote Worker Support
Comprehensive support for remote workers.
Security Features
Security Features – Encryption, fraud detection, and compliance
Enhance Communications, Boost Productivity & Improve Engagement
Maintel combines industry-leading Unified Communications and Collaboration (UC&C) technology with our own robust hosting and integration capabilities to deliver tailored, customer-focused solutions.
Retain Operational Capacity
Maintain existing operational capabilities and re-use existing infrastructure whilst adopting cloud-based UC.
This minimises both costs and disruption as you adopt public cloud services.
Leverage Existing Investment
Transfer perpetual licences, retain existing handsets and on-premise technologies whilst consuming the service on private, secure and managed infrastructure – reducing both operational complexity and costs.
Harness Public Cloud Securely
Adopt public cloud solutions for specific user needs at a lower cost, while maintaining the operational integrity and security of your private UC.
All instances are managed and monitored through a single pane of glass via the Maintel Orchestration Platform.
Increase Resilience
Decrease the risk of breaches and downtime by securely hosting the UC platform in a data centre with 99.999% availability, while retaining on-site local survivability – something not offered with public cloud providers.
Integrate Existing Applications
Transition proprietary applications and on-premise software that aren’t compatible with public-cloud UC into UC Private +.
This allows you to maintain capability, protect your existing investments, and ensure compliance at a low cost, with proven compatibility.
“We’ve been working with Maintel for a number of years now and they have shown outstanding commitment to supporting us on the journey towards IP communications. Mitel has proven to be an ideal choice for PHNT, as we are strong advocates of a best of- breed approach to technology. It’s all about simplifying processes and improving communications to get the job done more efficiently.”
Our Partnership with Avaya
