Maintel Managed Mobile
The Complexity of Mobile Estate Management
We take the complexity out of mobile estate management, providing the flexibility your teams need to stay productive wherever they are.
Our managed mobility services deliver fully integrated enterprise solutions that simplify mobile workforce management, ensuring your employees can work efficiently, regardless of location.
We partner with organisations to create and support customised mobility strategies. By combining the right devices, connectivity, management tools, and business applications, we go beyond the basics to deliver a solution that meets your unique needs.
All services are brought together into a fully managed package, allowing you to offload the challenges of mobile fleet management. You can choose which tasks to outsource and which to handle in-house with our flexible service modules.
Our Service Desk-as-a-Service ensures quick issue resolution, focusing on end-user experience and compliance with your mobility policies.
Key features of our
Managed Mobile Services
Device Lifecycle Management
Complete lifecycle management of a device including purchasing, delivery, management stock holding, advanced replacement, refurbishment for further use by another user, device decommissioning and recycling.
Inventory and Connection Management
We maintain an accurate inventory of mobile assets, the operational and contractual state they are in, locations and owners. We also ensure that spare devices and numbers are used where possible, rather than taking out a new connection.
Managed Telephone Expense Management
Our solution serves as the central repository for all asset, user, and billing information. While customers have self-serve access, we offer a fully managed service to maintain and update the system on your behalf.
Managed Mobile Device Management
For organisations unwilling to self-manage their own solution, our mobile device management services include selection, installation and operation of a cloud platform for unified mobile device management. We can also take over the daily administration of your existing set-up –- both options give you the benefit of being able to deploy, manage and secure all mobile devices centrally, regardless of type or operating system.
Service Desk
Our national service desk provides a single point of contact for multiple services. The service desk is manned 24×7 and customers can report any issues with the service at any time via phone, email or web portal.
All calls are logged and managed through to completion on sophisticated service management platforms, allowing detailed reporting and customer tracking of progression at every stage.
Account Management
We provide ongoing day-to-day account management to ensure your service is always running as it should be.
A dedicated account manager ensures all issues are resolved quickly and efficiently, whether within Maintel, the mobile network provider or another partner.
Mobile Audit and Commercial Review
Our free comprehensive mobile audit and commercial review carried out via our Maintel Insight Service, will provide you with recommendations on existing mobile usage and user behaviour observations, helping you make informed business decisions about reducing costs and managing usage more effectively.
“Our existing handset where unreliable and tariff plans costly, as a result we approached Maintel to help us with delivering a new handset estate to our employees to enable them to work more securely and efficiently. What we have now is a fit for purpose, cost efficient mobile estate, that our employees can rely on. To have delivered all of this in such a short timescale is nothing short of impressive!”
Device Pricing
Device Pricing
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Partner with Maintel and unlock your full potential
Whether you’re modernising legacy systems, scaling for growth, or exploring AI-powered solutions, our expert team is here to guide you every step of the way.
Get in touch to discuss your unique requirements and see how our tailored solutions can help you drive efficiency, enhance customer satisfaction, and future-proof operations.
Please fill out the form or call us on 0344 871 1122
Understanding 5G
Maintel’s Guide to the rapidly developing world of the next generation of mobility.
Why Maintel
When customer, employee, the general public and regulatory expectations are ever-changing, choose Maintel. We provide progressive, solid solutions that help you succeed in a demanding, dynamic world.
Our Services
We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably.