Maintel Public Sector Technology User Group
Sponsored by Mitel
Event Details
Date:
21st November 2024
Time:
11:00 Arrival
Address:
The Balmoral Hotel,
Esk and Forth Suite,
1 Princes Street,
Edinburgh,
EH2 2EQ
Who should attend?
- Existing Mitel users looking to stay updated on the 2025 roadmap and future developments.
- Organisations considering the Mitel Unified Communications and Contact Centre Platform.
- Public sector professionals seeking insights into innovative technology solutions, including Mitel’s Virtual Care Collaboration Service and Revolution Mass Notification System.
- IT and communications decision-makers interested in digital transformation and generative AI solutions for the public sector.
- Companies exploring enhanced communication infrastructures and strategic partnerships with Maintel and Mitel.
- Anyone keen on discovering cutting-edge tools for automated digital engagement and customer portal innovations.
Agenda
11:00 Arrival – Tea and Coffee
11:15 Welcome and Introductions. Fraser Sutherland, Maintel.
11:30 Mitel Roadmap plus Group Discussion. Andy Trimbee & Vic Weddell, Mitel
13:00 Lunch
13:30 Maintel update. Fraser Sutherland, Maintel.
13:45 Talkative case study. Steve Williams,
Head of Sales & Channel partnerships, Talkative.
Talkative will provide insight into how to improve your digital communications across websites, apps and messaging channels using AI infused messaging and analytics. It will also highlight current developments and trend in Voice and Email AI applications.
14:30 Maintel Platform update. John Jackson, Maintel.
14:50 Tea & Coffee Break
15:00 Mitel Public Sector Technology Solutions. Steve Wishart, Mitel
(covering topics such as Mitel Virtual Care Collaboration Service, Critical Event Management Mass Notification System, MS Teams & Unify Phone.
16:00 Open forum for questions
16:15 Close and AOB – Maintel & Mitel
16:30 – 18.00 Drinks and networking
Event Speakers
We’re thrilled to welcome industry expert Steve Wishart, Head of Healthcare at Mitel, Andy Trimbee and Vic Weddell to our upcoming event! The Mitel team will provide an exclusive overview of Mitel’s roadmap and explain how they’re shaping the future of technology in the public sector.
Joining him, Maintel’s Fraser Sutherland (Head of Public Sector) and John Jackson (Head of Product) will share the latest updates on our public sector solutions and wider Maintel products, showing how they can add real value to your organisation.
Don’t miss this opportunity to gain valuable insights and stay ahead of the curve!
Steve Wishart
Head of Healthcare - Mitel
Topic: Mitel Roadmap plus Group Discussion
John Jackson
Head of Product- Maintel
Topic: Maintel Customer Portal Updates
Fraser Sutherland
Head of Public Sector - Maintel
Topic: Maintel Public Sector Updates
Register your interest
To register your interest for this event, please complete the form and we’ll be in touch to confirm.Â
Our Services
We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably.
Leadership Team
Meet the leadership team behind Maintel’s innovation and success, driving our mission to transform communications and deliver exceptional customer experiences
Case Studies
We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience.